Building A High Performance, Transformational eCommerce Team

Executive Track | Wednesday, October 16 | 11:05 AM – 11:50 AM

Description

Resourcing your eCommerce enterprise is not an easy task. Finding the right people, with the right experience, that are the right fit for your company culture is a challenge. In this session, executives from Torrington Supply Company (Torrco) and their partner, Xcentium, will cover the importance of setting a clear and compelling vision and how to assemble the right internal and external team to execute it –ho w to leverage your partner, who to hire today (and who to hire tomorrow), how to entice fantastic candidates to join, how to integrate new hires to your company and how to incentivize performance. Plus, what red flags should you watch out for and how to mitigate.

Key Takeaways

You’ll learn:

  1. The reality of this transformation – hint: it’s not easy;
  2. How to recruit and hire the right team and skill sets, often with new blood and always with outside-in thinking;
  3. Effective cross-functional leadership and governance;
  4. The partner as an extension of the core team;
  5. How the team and partner evolve over time;
  6. Balancing “fast fails” with customer satisfaction;
  7. The importance of “quick wins” and a crawl-walk-run approach

Speakers

Steve Miller

Steve Miller

Co-founder & Partner, XCentium

Don Polletta

Don Polletta

Vice President, Sales & Marketing, Torrco

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Sponsor Speaker

Steve Miller

Steve Miller

Co-founder & Partner | XCentium

Bio:
Steve Miller is a co-founder and partner at XCentium. Prior starting XC, Steve has specialized in developing Commerce solutions with an emphasis on customer and product segmentation and corresponding recommendations. For 20 years Steve has developed commerce, custom data, business intelligence and big data applications for Fortune 500 firms.

Steve experience prior to founding XCentium includes leading the Microsoft and Business Intelligence practice for The Revere Group/NTT Data in the western region. Before joining Revere, Steve led the Business Intelligence practice for SwiftKnowledge and Magenic Technologies based in Minneapolis, in addition he was an adjunct faculty member at Normandale College. Steve has been a member of Microsoft’s partner advisory council and a featured speaker at TechEd.

Steve holds a degree in Applied Economics from the University of Minnesota.

Sessions:
Building A High Performance, Transformational eCommerce Team - Wednesday, October 16 | 11:05 AM - 11:50 AM
eCommerce As Your Shareholder Value Engine - Wednesday, October 16 | 1:00 PM - 1:45 PM

Customer Speaker

Don Polletta

Don Polletta

Vice President, Sales & Marketing | Torrco

Bio:
Don Specializes in Creating Value Through Supply Chain Excellence, Technology, Innovation, and Data. He creates internet marketing strategies enhances Torrco’s online presence that in turn increases bottom line profits by creating a superior seamless offline and online user experience.

Sessions:
Building A High Performance, Transformational eCommerce Team - Wednesday, October 16 | 11:05 AM – 11:50 AM

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