PunchOut as a Strategic Initiative: Dillon Supply Company's Journey to Digital Transformation
The fastest growing B2B sales channel is eProcurement, up 37% year-over-year, and surpassing direct B2B commerce. In this session, you will hear about the journey to digital transformation for Dillon Supply Company and how they strategically expanded their B2B capabilities and customer experience with Insite Software to make it easy and seamless for customers utilizing procurement systems such as SAP Ariba, Coupa, Jaggaer and others to purchase from their organization and in return, increasing eCommerce business revenue, order accuracy and customer retention.
In this session we will review:
- The challenges Dillon Supply Company faced and how they overcame those challenges
- The criteria for selecting the right partners
- How to bring together commerce, channels, content and data to better drive the B2B buyer experience
- Best practices for B2B PunchOut & Order Automation Suppliers