September 11th | 9:15AM - 9:45AM The B2B buying process has evolved but many manufacturers and distributors continue to sell the same way. With the rise of technology, changing customer expectations and evolving competition, companies who refuse to transform are falling victim to today’s most disruptive forces.
Maximize Your Product Data to Drive Customer Growth
September 11th | 12:30PM - 1:10PM Maximizing your online experience takes both an effective commerce platform AND content strategy. In this session, you’ll learn about the value of product relationships as a key driver for growing share of wallet by converting sales and driving add-on sales online.
Build It & They Will Come Is A Myth: Best Practices To Drive Customer Onboarding & Online Adoption
September 11th | 1:15PM - 1:55PM So, you’ve launched your site. Where are your customers? It takes precise planning to encourage your customers to adopt your site. A customer adoption framework that takes your customers from registration through to repurchase helps your business plan and grow your eCommerce enterprise.
September 12th | 9:00AM - 9:30AM Customer Success is at the core of Insite and we’re pleased to have the opportunity to honor and celebrate customers who are unlocking the value of the platform and transforming their businesses in the process.
September 12th | 10:30AM - 11:00AM Mobile is about providing a service to customers when and where they need it. It’s not just a mobile app or a responsive site; it’s both. Having a comprehensive mobile presence relevant to how your customers are engaging with you is both necessary and expected.
Development Methodologies in Cloud and Co-Development Across Team Members
September 12th | 12:00PM - 12:40PM It’s great that you selected InsiteCommerce to transform your eCommerce digital needs! Are you wondering how to kick-off of the project successfully with an InsiteCommerce partner and want to learn the Development Methodologies to deliver a successful InsiteCommerce Cloud project?